New Lease-Up General Manager - Amherst

  • Amherst, MA

Employment Type

: Full-Time


: Non-Executive Management

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Aspen Heights strives to provide the best experience in student living across the country. We want to hire and develop the best talent to help deliver a truly above & beyond customer experience and we'll stop at nothing in our quest to lead the industry.

Job Description:

The General Manager (GM) is the CEO of the property. The GM is responsible for creating the best end-to-end living experience in the industry through \"World Class Customer Service\".

Responsibilities include:

* Team Management - Responsible for the hiring, training, coaching, motivating and management of on-site team.
* Marketing - Collaborate with marketing to develop and oversee the marketing plan for the property.
* Finance - Responsibilities include, but not limited to, budget, operating expenses and payroll.
* Relationship Management - Develop professional, service-based relationships with our clients, residents and vendors.

Key Characteristics for a successful General Manager:

* Collaborative - Ability to work closely with team members to achieve common goals.
* Coaching and Mentoring - Ability to effectively coach and mentor teams.
* Resilient- Able to be flexible and bend with changing circumstances.
* Self Starter - Ability to execute and deliver results with minimal supervision.

Company Values:

* Connection - Committed to collaboration, play, healthy relationships.
* Creativity - Committed to continuous learning, imagination, curiosity.
* Performance - Committed to excellence, accountability, and responsibility.
* Leadership - Committed to self-awareness, integrity, and kindness.

Required/Preferred Qualifications:

* Bachelor Degree preferred.
* 3+ years of management experience.
* Proficient in Tableau and Entrata preferred
* Experience in reporting financials and managing professional budgets.
* Proficient in Microsoft Office applications and technical software.

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