• University of Massachusetts Amherst
  • $58,070.00 -91,730.00/year*
  • Amherst , MA
  • Advertising/Marketing/Public Relations
  • Full-Time
  • 299 Stockbridge Rd


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About UMass Amherst

UMass Amherst, the Commonwealth's flagship campus, is a nationally ranked public research university offering a full range of undergraduate, graduate and professional degrees. The University sits on nearly 1,450-acres in the scenic Pioneer Valley of Western Massachusetts, and offers a rich cultural environment in a bucolic setting close to major urban centers. In addition, the University is part of the Five Colleges (including Amherst College, Hampshire College, Mount Holyoke College, and Smith College), which adds to the intellectual energy of the region.

Job Summary

Under direction of the Director of the Center for Multicultural Advancement and Student Success (CMASS), the Program Coordinator for Cultural Centers will provide direction and leadership for campus-based cultural centers. Primary focus areas of responsibility include learning-driven program development, facilitation, implementation, and assessment; collaborating on and coordinating community-building and inclusion-centered opportunities for students of all backgrounds; project management; and, ensuring aligned staff are well positioned to succeed in their work. Additionally, the Program Coordinator is responsible for managing allocated financial, staffing and space resources to their best and most effective use. The cultural centers are: Josephine White Eagle Cultural Center (JWECC), Latinx American Cultural Center (LACC), Malcolm X Cultural Center (MXCC), and Yuri Kochiyama Cultural Center (YKCC).

Essential Functions

* Implement existing and create new programs that support student learning, development, and community building; and, which validate the experiences of students from various cultural backgrounds and heritages. Engage in collaboration with student organizations, academic departments, SACL, and other campus units that contribute to a positive sense of belonging by students from various cultural backgrounds or cross cultural engagement. Coordinate cultural heritage month celebrations.
* Hire, train, schedule and guide student staff in upholding and advancing the mission of cultural centers and in accomplishing work expectations. Per established guidelines, manage financial procedures for purchasing, approve weekly student payroll, and provide accurate monthly budget reports and realistic budget projections. Actively participate in related trainings to stay abreast of developments in the field and apply new knowledge as appropriate.
* Implement and utilize ongoing assessment strategies to evaluate and inform CMASS programs and services. Prepare reports summarizing the scope and impact of Cultural Center programs and services.
* Manage use of cultural center space to best and most effective use. Includes ensuring an equitable and timely process for space reservations by student organizations, defined residential communities, and other campus entities.
* Manage multiple calendars and projects efficiently, effectively and on time (i.e., work schedules, program schedules, publicity, timelines, space reservations, meetings) while also ensuring high caliber results.
* Financial and budget responsibilities are for amounts less than $100K in revenue and general operating funds: apply and conform to internal financial policies to ensure transactions are processed properly (e.g. Tax, Human Resources, Legal, and Federal). Ensure accuracy of recorded data through the use of analytical reports and reconciliations. Utilize financial databases and systems to manipulate and analyze financial data for internal and external reporting and decision making. Develop budget to include forecasting; monitor and report variances/problems and recommend solutions. Use signature authority to implement solutions and release funds. Accept an institutional responsibility for the University funds assigned.
* Required to work: M-TH 1:00-9:00 PM, Friday flexible schedule, some mornings and some weekends.

Other Functions

* Perform related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.
* Understand responsibilities with respect to Title IX, Clery and other compliance requirements
* Demonstrate capacity, skill and willingness to engage students and contribute to student success.
* Work collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life
* Understand responsibilities with respect to conflicts of interest and behave in ways consistent both with law and with University policy.
* Contribute toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
* Understand and contribute to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
* Use access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercise care to prevent unnecessary disclosure to others.

Minimum Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

* Bachelor's degree in Higher Education Administration, Social Justice, Sociology or related field plus three (3) years of experience developing programs and courses that support student success, enhance the development of inclusive and diverse communities, and promote positive climates in which students live and learn.
* Contemporary knowledge of theory and best practices related to promoting, establishing, and sustaining positive, inclusive communities. Contemporary knowledge and understanding of issues and corresponding effective intervention strategies impacting underrepresented/underserved college student populations.
* Highly cultivated cultural competency coupled with superior intercultural communications skills and demonstrated ability to effectively relate to and support diverse, underrepresented and/or underserved populations.
* Experience delivering high caliber programs and services that are timely and relevant to students of diverse cultural backgrounds.
* Demonstrated ability to lead, organize and manage concurrent priorities and projects with complex logistics. Experience using assessment strategies to evaluate program and services effectiveness.
* Experience facilitating deep and engaging discussions while managing conflict and encouraging growth.
* Experience supervising students promoting their leadership and personal growth.
* Skill in use of social media to promote effective communication and publicity. Experience using Microsoft, Collegiate Link, and Campus Labs products or ability to learn use of these products.
* Driver's license and access to a vehicle.

Preferred Qualifications (Knowledge, Skills, Abilities, Education, Experience, Certifications, Licensure)

* Master's degree in Higher Education Administration, Social Justice, Sociology or related field plus one (1) year of experience developing programs and courses that support student success, enhance the development of inclusive and diverse communities, and promote positive climates in which students live and learn.
* Bilingual

Physical Demands/Working Conditions

Required to drive to multiple worksites on campus.

Additional Details

Work Schedule

37.5 hours per week: M-TH 1:00-9:00 PM, Friday flexible schedule, some mornings and some weekends as needed.

Salary Information

* PSU Level 26
* Please view the hiring salary range at:
* This is a 52 week position, 37.5 hours per week, plus benefits.

Special Instructions to Applicants

* Please submit your cover letter, resume, and contact information for three professional references.
* Applicants should apply by the priority date of 04/02/2019 in order to ensure consideration. However, review of applications may continue until a suitable candidate pool has been identified.

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.

Advertised: Mar 19 2019 Eastern Daylight Time

Applications close:



* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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